Integrate Ecwid with WATI

Send information between Ecwid and WATI automatically, without writing any code, using Zoho Flow.

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Set up a contact in WATI following a purchase in Ecwid

Bridge the gap between purchase and support by instantly creating contacts in your Whatsapp engagement tool for immediate assistance. This flow will generate a new contact in WATI in response to new purchases from Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Set up a contact in WATI following a purchase in Ecwid

Ecwid + WATI

Build your own integrations between Ecwid and WATI

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Supported triggers and actions

Integrate Ecwid and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Paid order created

Triggered when a new paid order is created

Order created

Triggers when a new order is created

Product created

Triggers when a new product is created

Customer created

Triggers when a new customer is created

Order status updated

Triggers when an order's status is updated

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Template message sent

Triggers when a new template message is sent

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

Message received

Triggers when a new message is received

All Actions - Actions are the automated tasks

Create product

Creates a new product

Create order

Creates a new order

Create customer

Creates a new customer

Create discount coupon

Creates a new discount coupon

Fetch order

Fetches an order by order number

Fetch customer

Fetches the details of an existing customer by email address

Send session message

Sends a WhatsApp message to an open session

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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