Integrate Freshservice with Kanban Tool
Send information between Freshservice and Kanban Tool automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Updated release
Triggers when any detail of a release is updated
Release created
Triggers when a new release is created
Problem created
Triggers when a new problem is created
Ticket created
Triggers when a new ticket is created
Updated problem
Triggers when any detail of a problem is updated
Updated ticket
Triggers when any detail of a ticket is updated
Card moved
Triggers when an existing card is moved
Card updated
Triggers when the details of an existing card are updated
Card created
Triggers when a new card is created in the selected board
Comment added
Triggers when a new comment is added in an existing task
Card archived
Triggers when an existing card is archived
All Actions - Actions are the automated tasks
Create asset
Creates a new asset
Create reply conversation
Creates a new reply conversation for the ticket
Create department
Creates a new department
Create requester
Creates a new requester
Create problem
Creates a new problem
Create release
Creates a new release
Create ticket note
Creates a new ticket note
Create ticket
Creates a new ticket
Create contract
Creates a new contract
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch department
Fetches the details of an existing department by its name or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Create card
Creates a new card in the selected board
Create checklist item
Creates a checklist item
Create card comment
Creates a new comment in the specified card
Update checklist item
Updates the details of an existing checklist item
Update card
Updates the details of an existing card
Archive or unarchive card
Archives or unarchives the specified card
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Kanban Tool?
Kanban Tool is a visual project management application. You can plan tasks with customizable templates, collaborate with your team in real time, and generate time reports.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Know more
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