Integrate Gmail for Workspace with Usedesk

Send information between Gmail for Workspace and Usedesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Gmail for Workspace and Usedesk

Connect Gmail for Workspace and Usedesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Gmail for Workspace and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Email received

Triggers when a new email is received

Email starred

Triggers when a received email is starred

Email received from a user

Triggers when a new email is received from the specified user

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

All Actions - Actions are the automated tasks

Send email

Sends a new email

Create label

Creates a new label

Draft email

Creates a new email

Fetch email

Fetches an email by its unique message ID

Fetch labels

Fetches labels from the mailbox

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch client

Fetches the details of an existing client using client ID

What is Gmail for Workspace?

Gmail for Workspace is a web-based email service that is part of the G Suite bundle (paid). It provides custom email addresses, mailing groups with your domain, cloud storage, and more.

Email Google Popular

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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