Integrate ServiceDesk Plus On-Premises with Stax
Send information between ServiceDesk Plus On-Premises and Stax automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Stax
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Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Stax using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Invoice created
Triggers when a new invoice is created
Transaction created
Triggers when a new transaction is created
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create change
Creates a new change
Create request
Creates a new request
Create problem
Creates a new problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch problem
Fetches the details of an existing problem by ID
Create invoice
Creates a new invoice
Create customer
Creates a new customer
Send transaction receipt by email
Sends an email receipt of the specified transaction
Send transaction receipt by SMS
Sends an SMS receipt of the specified transaction
Refund transaction
Initiates a refund for the specified transaction. The transaction must be older than 24 hours.
Update customer
Updates the details of an existing customer
Fetch customer
Fetches the details of an existing customer
Fetch transaction
Fetches the details of an existing transaction
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Stax?
Stax (previously Fattmerchant) is a merchant service provider that helps businesses of all sizes manage financials, payments, invoicing, inventory, sales data, and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
