Integrate SIGNL4 with Zendesk
Send information between SIGNL4 and Zendesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SIGNL4 and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Signl escalated
Triggers when a Signl was not confirmed in time and is then escalated to a manager
Signl annotated
Triggers when team member has annotated a Signl
Signl created
Triggers when a new Signal is created for your team
Signl resolved
Triggers when the status of a Signl in your team is changed to resolved
Signl confirmed
Triggers when the status of a Signl in your team is changed to confirmed
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Send alert
Sends an alert to your SIGNL4 team
Fetch alert
Fetches the details of an alert using alert ID
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is SIGNL4?
SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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