Integrate SolarWinds Service Desk with TestRail

Send information between SolarWinds Service Desk and TestRail automatically, without writing any code, using Zoho Flow.

Build your own integrations between SolarWinds Service Desk and TestRail

Connect SolarWinds Service Desk and TestRail with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and TestRail using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Hardware

Triggers when a new hardware is created in your inventory

New Contract

Triggers when a new contract is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

New test run

Triggers when a new test run is created in the selected project

New test suite

Triggers when a new test suite is created in the selected project

New test case

Triggers when a new test case is created in the selected project

New project

Triggers when a new project is created

All Actions - Actions are the automated tasks

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Create project

Creates a new project

Create test run

Creates a new test run in the selected project

Create milestone

Creates a new milestone in the selected project

Create test case

Creates a new test case in the selected project

Create test suite

Creates a new test suite in the selected project

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is TestRail?

TestRail is a test case and test management software tool. You can organize test cases, track test results, and manage data access with custom roles.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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