Integrate SolarWinds Service Desk with Zoho Directory
Send information between SolarWinds Service Desk and Zoho Directory automatically, without writing any code, using Zoho Flow.
Build your own integrations between SolarWinds Service Desk and Zoho Directory
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Supported triggers and actions
Integrate SolarWinds Service Desk and Zoho Directory using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Hardware
Triggers when a new hardware is created in your inventory
New Contract
Triggers when a new contract is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
User updated
Triggers when the details of an existing user are updated
User activated
Triggers when an inactive user is activated
User deactivated
Triggers when an existing user is deactivated
User removed from group
Triggers when a user is removed from an existing group
User created
Triggers when a new user is created
User added to group
Triggers when a user is added to an existing group
All Actions - Actions are the automated tasks
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Create user
Creates a new user
Add user to group
Adds a user to an existing group
Update user
Updates the details of an existing user
Activate user
Activates an inactive user
Fetch user
Fetches the details of an existing user by ID
Deactivate user
Deactivates a user from your Zoho Directory organization
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
What is Zoho Directory?
Zoho Directory is an identity and access management solution for businesses. It helps you provide seamless logins for your employees, free your IT Admins from repetitive tasks, and get a complete view of your workforce identity.
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Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
