Integrate Asana with Freshservice
Send information between Asana and Freshservice automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Asana and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task completed
Triggers when an existing task is completed
Task section changed
Triggers when a change is made to a task section
Project created
Triggers when a new project is created
Workspace or organization created
Triggers when a new workspace or organization is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Project updated
Triggers when the details of an existing project are updated
Task or subtask created
Triggers when a new task or subtask is created
Subtask created
Triggers when a new subtask is created
User added
Triggers when a new user is added to the selected workspace
Task tagged
Triggers when a task is tagged to the selected project
Team created
Triggers when a team is created in the selected organization
Tag added
Triggers when a new tag is added to the selected workspace
Task created
Triggers when a new task is created
Updated problem
Triggers when any detail of a problem is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Ticket created
Triggers when a new ticket is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Problem created
Triggers when a new problem is created
Updated ticket
Triggers when any detail of a ticket is updated
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
All Actions - Actions are the automated tasks
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project from template
Creates a new project from the selected template
Create subtask
Creates a new subtask under the specified task
Create project in workspace
Creates a new project in the selected workspace
Create project in team
Creates a new project in the selected team
Create task
Creates a new task in the selected project
Create task in project
Creates a new task with custom fields in the selected project
Add task to section
Adds a new task to the specified section
Create task from template
Creates a new task from the selected template
Create story
Creates a new story for the specified task
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Update task in project
Updates the details (include custom fields) of an existing task
Fetch user
Fetches the details of an existing user by email
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch task
Fetches a task by its GID
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create requester
Creates a new requester
Create department
Creates a new department
Create change
Creates a new change
Create contract
Creates a new contract
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
