Integrate Basecamp 3 with Teamwork Desk
Send information between Basecamp 3 and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Basecamp 3 and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
To-do list created or updated
Triggers when a to-do list is created or updated in the selected project
Message created or updated
Triggers when a message is created or updated in the selected project
To-do created or updated
Triggers when a to-do is created or updated in the selected project
Project created or updated
Triggers when a project is created or when any detail of an existing project is updated
Comment created or updated
Triggers when a comment is created or updated in the selected project
Schedule created or updated
Triggers when a schedule is created or updated in the selected project
New customer reply
Triggers when a customer sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
New ticket
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Update message
Updates an existing message
Create To-do
Creates a new to-do in the selected to-do list
Create schedule
Creates a new schedule in the selected project
Create project
Creates a new project
Create message
Creates a new message in the selected project
Create To-do list
Creates a to-do list in the selected project
Create person
Creates a new person
Update To-do
Updates the details of an existing to-do
Update To-do list
Updates the details of an existing to-do list
Update project
Updates the details of an existing project
Add or remove people from project
Grand or revoke permission of a project
Fetch To-do
Fetches a to-do based on its ID
Fetch person
Fetches the details of a person by email address
Create customer
Creates a new customer
Link task to ticket
Links a task to a ticket
Create ticket
Creates a new ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Assign ticket
Assigns the selected ticket to a user
Update customer
Updates the details of an existing customer
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
What is Basecamp 3?
Basecamp 3 is a project management tool that lets you manage tasks, projects, files, and ideas. You can customize your projects, view detailed reports, bookmark important messages, and make use of Clientside tools when working with clients.
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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