Integrate Better Uptime with Zendesk

Send information between Better Uptime and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Better Uptime and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Heartbeat group created

Triggers when a new heartbeat group is created

Heartbeat created

Triggers when a new heartbeat is created

Incident created

Triggers when a new incident is created

Monitor group created

Triggers when a new monitor group is created

Monitor created

Triggers when a new monitor is created

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create incident

Creates a new incident

Create heartbeat group

Creates a new heartbeat group

Create monitor

Creates a new monitor

Create monitor group

Creates a new monitor group

Create heartbeat

Creates a new heartbeat

Update monitor group

Updates the details of an existing monitor group

Update monitor

Updates the details of an existing monitor

Update heartbeat group

Updates the details of an existing heartbeat group

Update heartbeat

Updates the details of an existing heartbeat

Fetch monitor group

Fetches the details of an existing monitor group using monitor group ID

Fetch monitor

Fetches the details of an existing monitor using monitor ID

Fetch heartbeat

Fetches the details of an existing heartbeat using heartbeat ID

Fetch heartbeat group

Fetches the details of an existing heartbeat group using heartbeat group ID

Fetch incident

Fetches the details of an existing incident using incident ID

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Better Uptime?

Better Uptime is an uptime monitoring and incident management tool. It lets you schedule on-call duties, receive alerts, collaborate on solving incidents, and more.

Incident Management

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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