Integrate Dixa with Toky
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Supported triggers and actions
Integrate Dixa and Toky using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New voicemail
Trigger when there is a new voicemail in Toky.
Call made or received
Trigger when there is an inbound or outbound call in Toky
All Actions - Actions are the automated tasks
Queue contact for anonymization
Queues the specified contact or user for anonymization
Queue conversation for anonymization
Queues the specified conversation for anonymization
Create contact form request
Creates a new contact form request
Create contact
Creates a new contact in Toky phone directory
Fetch voicemail
Fetches the details of a voicemail recording URL based on voicemail ID
Find contact
Finds an existing contact in Toky by phone number
What is Dixa?
Dixa is a customer service platform that provides voice, email, chat, and messaging apps. It helps you increase customer retention and provides better working experiences for agents.
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