Integrate DoneDone with ServiceNow
Send information between DoneDone and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate DoneDone and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task created
Triggers when a new task is created in the selected project
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Add comment
Adds a comment to the specified task
Create task
Creates a task in the selected project
Create project
Creates a new project
Update task status
Updates the status of the specified task
Update task priority
Updates the priority of the specified task
Create incident
Creates a new incident record
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Update record
Updates the details of an existing record in the specified table
Update incident
Updates the details of an existing incident record
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch user
Fetches the details of an existing user
Fetch incident
Fetches the details of an existing incident record by ID
What is DoneDone?
DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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