Integrate Egnyte with ServiceDesk Plus On-Premises

Send information between Egnyte and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between Egnyte and ServiceDesk Plus On-Premises

Connect Egnyte and ServiceDesk Plus On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Egnyte and ServiceDesk Plus On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New file in folder

Triggers when a new file is created in the selected folder path

New group

Triggers when a new group is created

New user

Triggers when a new user is added

New folder in folder

Triggers when a new folder is created in the selected folder path

Request updated in template

Triggers when an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

All Actions - Actions are the automated tasks

Add user

Adds a new user

Create folder

Creates a new folder

Fetch user

Fetches a user by email

Fetch group

Fetches a group by ID

Fetch file

Fetches a file by name

Create group

Creates a new group

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create request

Creates a new request

Create change

Creates a new change

Update problem

Updates the details of an existing problem

Update request

Updates the details of an existing request

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

What is Egnyte?

Egnyte is a content collaboration tool. You can protect sensitive data, share files, and view reports with a smart dashboard.

Documents Files

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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