Integrate Exchangerates API with Groove
Send information between Exchangerates API and Groove automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Exchangerates API and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
All Actions - Actions are the automated tasks
Convert currency
Converts the specified value from one currency to another
Fetch exchange rate
Fetches the latest exchange rate of the specified currency (Will return real-time exchange rate depending on your subscription plan, i.e., updated every 60 minutes, every 10 minutes, or every 60 seconds)
Fetch historical exchange rate
Fetches the historical exchange rate of a currency for the specified date
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
What is Exchangerates API?
Exchangerates API can deliver exchange rate data for more than 170 world currencies with over 15 exchange rate data sources. It can help you receive the latest exchange rate information, convert currencies, and more.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
