Integrate Fluent Support with Calamari
Send information between Fluent Support and Calamari automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Fluent Support and Calamari using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when a ticket is reopened
Ticket created
Triggers when a new ticket is created
Tickets moved
Triggers when tickets are moved
Employee added
Triggers when a new employee is added
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Fetch ticket
Fetches the details of an existing ticket
Start shift
Starts an employee's shift
Add timesheet entry
Adds a historical timesheet entry
Add employee
Adds a new employee to the organization
Stop shift
Stops an employee's shift
Update employee
Updates the details of an existing employee
Fetch timesheet entry
Fetches the details of an existing timesheet entry
Fetch employee
Fetches the details of an existing employee using email address, contract types, teams, or positions.
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
