Integrate Freshdesk with Jibble

Send information between Freshdesk and Jibble automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Freshdesk and Jibble using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Person clocked in

Triggers when a person clocks in

Location created

Triggers when a new location is created

Person created

Triggers when a new person is created

Activity created

Triggers when a new activity is created

Project created

Triggers when a new project is created

Person clocked out

Triggers when a person clocks out

Group created

Triggers when a new group is created

Client created

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create group

Creates a new group

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Create group

Creates a new group

Create activity

Creates a new activity

Create location

Creates a new location

Create project

Creates a new project

Create clock out

Clocks out the specified person

Create person

Creates a new team member and sends them an invitation

Create client

Creates a new client

Create clock in

Clocks in the specified person

Update person

Updates the details of an existing person

Update location

Updates the details of an existing location

Fetch work schedule

Fetches the details of an existing work schedule by ID or name

Fetch project

Fetches the details of an existing project by ID, code, or name

Fetch person

Fetches the details of an existing person by ID, code, email, or phone

Fetch client

Fetches the details of an existing client by ID, code, or name

Fetch location

Fetches the details of an existing location by ID or name

Fetch activity

Fetches the details of an existing activity by ID, code, or name

Fetch group

Fetches the details of an existing group by ID or name

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Jibble?

Jibble is a time-tracking and attendance management platform that helps businesses track attendance, manage payroll, approve time sheets, and more.

Time Tracking

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Toto

Technical Engineer, Master Liveaboards

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