Integrate Freshservice with Gmail for Workspace
Send information between Freshservice and Gmail for Workspace automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Gmail for Workspace using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Updated problem
Triggers when any detail of a problem is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Ticket created
Triggers when a new ticket is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Problem created
Triggers when a new problem is created
Updated ticket
Triggers when any detail of a ticket is updated
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
Email starred
Triggers when a received email is starred
Email received from a user
Triggers when a new email is received from the specified user
Email received
Triggers when a new email is received
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create requester
Creates a new requester
Create department
Creates a new department
Create change
Creates a new change
Create contract
Creates a new contract
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Send email
Creates and sends a new email
Create label
Creates a new label
Fetch email
Fetches an email by its unique message ID
Fetch labels
Fetches labels from the mailbox
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is Gmail for Workspace?
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