Integrate Fulcrum with Usedesk
Send information between Fulcrum and Usedesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in Usedesk when a form is submitted in Fulcrum
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Fulcrum.
How it works
- The flow triggers when a new record is created in Fulcrum.
- Zoho Flow creates a new ticket in Usedesk.
Generate a ticket in Usedesk when a form is submitted in Fulcrum
Fulcrum + Usedesk
Build your own integrations between Fulcrum and Usedesk
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Supported triggers and actions
Integrate Fulcrum and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when an existing record is updated
New record
Triggers when a new record is created
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
All Actions - Actions are the automated tasks
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch agent by ID
Fetch details of an agent using id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch ticket
Fetch details of a ticket using ticket id
What is Fulcrum?
Similar apps
What is Usedesk?
Usedesk customer support application
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
