Integrate Groove with Asana

Send information between Groove and Asana automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Asana for new tickets generated in Groove

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Asana for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Add new tasks to your Asana for new tickets generated in Groove

Groove + Asana

Build your own integrations between Groove and Asana

Connect Groove and Asana with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Asana using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when a ticket is closed

Ticket opened

Triggers when a ticket is opened

Customer replied

Triggers when a customer replies to a ticket

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket tagged

Triggers when a ticket is tagged

Task completed

Triggers when an existing task is completed

Task section changed

Triggers when a change is made to a task section

Project created

Triggers when a new project is created

Workspace or organization created

Triggers when a new workspace or organization is created

Task or subtask updated

Triggers when the details of an existing task or subtask are updated

Project updated

Triggers when the details of an existing project are updated

Task or subtask created

Triggers when a new task or subtask is created

Subtask created

Triggers when a new subtask is created

User added

Triggers when a new user is added to the selected workspace

Task tagged

Triggers when a task is tagged to the selected project

Team created

Triggers when a team is created in the selected organization

Tag added

Triggers when a new tag is added to the selected workspace

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Add note

Adds a private note to an existing ticket

Create new ticket

Starts a new ticket for your customer

Change ticket state

Changes the state of a ticket

Close ticket

Changes the state of a ticket to Closed

Assign agent to ticket

Assigns an agent to a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

Duplicate project

Creates a duplicate copy of an existing project with a different name

Create project from template

Creates a new project from the selected template

Create subtask

Creates a new subtask under the specified task

Create project in workspace

Creates a new project in the selected workspace

Create project in team

Creates a new project in the selected team

Create task

Creates a new task in the selected project

Create task in project

Creates a new task with custom fields in the selected project

Add task to section

Adds a new task to the specified section

Create task from template

Creates a new task from the selected template

Create story

Creates a new story for the specified task

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Update task in project

Updates the details (include custom fields) of an existing task

Fetch user

Fetches the details of an existing user by email

Fetch task in project

Fetches the details (including custom fields) of an existing task in a project by its GID

Fetch task

Fetches a task by its GID

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Asana?

Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Lakeside CNC Group

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Head of Operations, AAA Band Rentals

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