Integrate Jira Service Management with Slack
Send information between Jira Service Management and Slack automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Jira Service Management and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
Message starred
Triggers when a message is starred
Channel created
Triggers when a new channel is created
Message posted to public channel
Triggers when a new message is posted to the selected public channel
Message posted to private channel
Triggers when a new message is posted to the selected private channel
User added
Triggers when a new user is added
All Actions - Actions are the automated tasks
Create comment
Creates a new comment
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Fetch customer request
Fetches the details of an existing customer request
Send private channel message
Sends a message to the selected private channel
Update profile
Updates the profile information for the selected user
Set channel topic
Sets the topic for the selected channel
Create channel
Creates a new public channel
Fetch user - By name
Fetches the details of an existing user by name
Send direct message
Sends a direct message to the selected user
Fetch user - By username
Fetches the details of an existing user by username
Create reminder
Creates a new reminder
Send public channel message
Sends a message to the selected public channel
Fetch user - By ID
Fetches the details of an existing user by ID
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
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