Integrate Kanban Tool with ServiceDesk Plus On-Premises

Send information between Kanban Tool and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

New card

Triggers when a new card is created in the selected board

Request created in template

Triggers when a new request is created in the selected template

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Request updated

Triggers when the details of an existing request are updated

All Actions - Actions are the automated tasks

Create card

Creates a new card in the selected board

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create problem

Creates a new problem

Create change

Creates a new change

Create request

Creates a new request

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Fetch problem

Fetches the details of an existing problem by ID

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

What is Kanban Tool?

Kanban Tool is a visual project management application. You can plan tasks with customizable templates, collaborate with your team in real time, and generate time reports.

Project Management

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Know more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean


Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Know more

Harnoor Abroll

Technical and Operations Head, TruAct

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