Integrate Klenty with Freshservice

Send information between Klenty and Freshservice automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Klenty and Freshservice using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Updated problem

Triggers when any detail of a problem is updated

Asset created

Triggers when a new asset is created

Change created

Triggers when a new change is created

Ticket created

Triggers when a new ticket is created

Change updated

Triggers when any detail of a change is updated

Asset updated

Triggers when the details of an asset is updated

Problem created

Triggers when a new problem is created

Updated ticket

Triggers when any detail of a ticket is updated

Release created

Triggers when a new release is created

Updated release

Triggers when any detail of a release is updated

All Actions - Actions are the automated tasks

Create prospect

Creates a new prospect

Unsubscribe prospect

Unsubscribes the specified prospect from all emails

Start cadence

Starts a cadence for the specified email address

Stop all emails to prospect

Stops all emails scheduled for the specified prospect

Resume cadence

Resumes a paused cadence for the specified email address

Update prospect

Updates the details of an existing prospect

Stop cadence

Stops any cadence for the specified email address

Fetch prospect

Fetches the details of an existing prospect by email address

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create requester

Creates a new requester

Create department

Creates a new department

Create change

Creates a new change

Create contract

Creates a new contract

Create release

Creates a new release

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket note

Creates a new ticket note

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Update problem

Updates the details of an existing problem

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

What is Klenty?

Klenty is a sales prospecting and communication platform that lets you create drip campaigns, track email opens, and log calls made to prospects.

CRM Email Sales Automation

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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