Integrate Kommo with Twilio
Send information between Kommo and Twilio automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Dispatch a welcome message in Twilio for newly created contacts in Kommo
Nurture new CRM contacts with automated welcome emails. This flow will send a welcome email from Twilio each time a new contact is created in Kommo.
How it works
- The flow triggers when a new contact is created in Kommo.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Dispatch a welcome message in Twilio for newly created contacts in Kommo
Kommo + Twilio
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Supported triggers and actions
Integrate Kommo and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New company
Triggers when a new company is created
Updated lead
Triggers when the details of a lead is updated
New contact
Triggers when a new contact is created
New lead
Triggers when a new lead is created
New task
Triggers when a new task is created
Lead responsible user changed
Triggers when the user responsible for a lead is changed
Updated contact
Triggers when the details of a contact is updated
Lead status changed
Triggers when the lead status is changed
Updated company
Triggers when the details of a company is updated
Task deleted
Triggers when a task is deleted
Updated task
Triggers when the details of a task is updated
SMS message sent or received
Triggers when a new SMS is sent or received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
SMS message received
Triggers when a new SMS message is received
All Actions - Actions are the automated tasks
Create company
Creates a new company
Update company
Updates the details of an existing company
Update task
Updates the details of an existing task
Create lead
Creates a new lead
Create note
Creates a new note
Update contact
Updates the details of an existing contact
Create contact
Creates a new contact
Create task
Creates a new task
Fetch task
Fetch the details of an existing contact
Fetch lead by ID
Fetches the details of an existing lead by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company
Fetches an existing company by email or phone
Fetch contact
Fetches an existing contact by email or phone
Send templated message through SMS, WhatsApp, or Facebook
Sends a templated message through the desired platform
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Fetch message
Fetches the details of a message by its ID
What is Kommo?
Kommo is a messenger-based platform designed for client communication.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
