Integrate PagerDuty with HelpCrunch
Send information between PagerDuty and HelpCrunch automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate PagerDuty and HelpCrunch using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New notification
Triggers when there is a new notification
Incident created or triggered
Triggers when a new incident is created or triggered
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
Incident acknowledged
Triggers when an incident is acknowledged
Incident resolved
Triggers when an incident is resolved
Customer created
Triggers when a new customer is created
All Actions - Actions are the automated tasks
Create event
Creates a new event
Create incident
Creates a new incident
Create user
Creates a new user
Update incident
Updates the details of an existing incident
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Fetch user
Fetches the details of an existing user by its ID or name
Find user on call
Finds the user on call for a specific schedule
Add customer
Adds a new customer
Update customer
Updates the details of an existing customer
Fetch customer
Fetches the details of an existing customer
What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
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What is HelpCrunch?
HelpCrunch is a communication platform for customer service and sales that provides live chat, in-app messenger, ticketing, and email automation.
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