Integrate PagerDuty with Trengo
Send information between PagerDuty and Trengo automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate PagerDuty and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New notification
Triggers when there is a new notification
Incident created or triggered
Triggers when a new incident is created or triggered
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
Incident acknowledged
Triggers when an incident is acknowledged
Incident resolved
Triggers when an incident is resolved
Inbound message received
Triggers when a new inbound message is received
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
Create event
Creates a new event
Create incident
Creates a new incident
Create user
Creates a new user
Update incident
Updates the details of an existing incident
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Fetch user
Fetches the details of an existing user by its ID or name
Find user on call
Finds the user on call for a specific schedule
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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