Integrate Polly with Teamwork Desk
Send information between Polly and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Polly and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Survey response received
Triggers when a new response is received for the selected survey
Poll created
Trigger when a new poll is created
Survey created
Trigger when a new survey is created
New ticket
Triggers when a new ticket is created
New agent reply
Triggers when an agent sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
Updated customer details
Triggers when the details of a customer are updated
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Update ticket
Updates an existing ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Fetch ticket
Fetches a ticket by ticket ID or keyword
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
What is Polly?
Polly is an add-in application that lets you create polls and gather continuous, contextual insights into your work processes.
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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