Integrate Retently with Microsoft Teams

Send information between Retently and Microsoft Teams automatically, without writing any code, using Zoho Flow.

Build your own integrations between Retently and Microsoft Teams

Connect Retently and Microsoft Teams with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Retently and Microsoft Teams using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Feedback received

Triggers when new feedback is received

Customer created

Triggers when a new customer is created

Event created

Triggers when a new event is created

Channel created

Triggers when a new channel is created in the selected team

All Actions - Actions are the automated tasks

Create or update customer

Creates a new customer. Update the details if the email address already exists.

Create customer and send survey

Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.

Add tags to feedback

Adds tags to the specified feedback

Unsubscribe customer

Unsubscribes the specified customer

Fetch score

Fetches the details of the latest NPS score

Create channel

Creates a new channel in the selected team

Create event

Creates a new event

Post message to channel

Posts a message in the selected channel

Post message to chat

Posts a message to the specified chat

Update event

Updates the details of an existing event

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Fetch event

Fetches the details of an existing event by title or ID

What is Retently?

Retently is an online survey tool that helps you measure customer satisfaction and loyalty through net promoter score surveys and feedback collection.

Reviews Survey

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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