Integrate RingCentral with Apptio Targetprocess

Send information between RingCentral and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate RingCentral and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Call answered

Trigger when a call is answered

Call missed

Triggers when a call is missed

Call disconnected

Triggers when a call is ended

New call

Triggers when a new call is initiated or received

New team chat

Triggers when a new team chat is created

New voicemail

Triggers when a new voicemail is sent or received

Call recorded

Triggers when a call is recorded

New SMS

Triggers when a new SMS is sent or received

New iteration

Triggers when a new iteration is added

New comment

Triggers when a new comment is added

New team iteration

Triggers when a new team iteration is added

New build

Triggers when a new build is created

New request

Triggers when a new request is created

New bug

Triggers when a new bug is created

New user story

Triggers when a new user story is created

New task

Triggers when a new task is created

New project

Triggers when a new project is created

New release

Triggers when a new release is created

New feature

Triggers when new feature is created

New time record

Triggers when a new time record is created

All Actions - Actions are the automated tasks

Create team message

Creates a new team message

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Send SMS

Sends a new SMS to the specified phone number

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch extension

Fetches the details of the existing extension

Create feature

Creates a new feature

Add requester to request

Creates a new requester and adds them to an existing request

Create bug

Creates a new bug

Create request

Creates a new request

Add comment

Adds a new comment to an existing entity

Create build

Creates a new build

Create time record

Creates a new time record

Create user story

Creates a new user story

Create task

Creates a new task

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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