Integrate RingCentral with Drift
Send information between RingCentral and Drift automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate RingCentral and Drift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Call answered
Trigger when a call is answered
Call missed
Triggers when a call is missed
Call disconnected
Triggers when a call is ended
New call
Triggers when a new call is initiated or received
New team chat
Triggers when a new team chat is created
New voicemail
Triggers when a new voicemail is sent or received
Call recorded
Triggers when a call is recorded
New SMS
Triggers when a new SMS is sent or received
Conversation closed
Triggers when a conversation is closed
New conversation
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Create team message
Creates a new team message
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Send SMS
Sends a new SMS to the specified phone number
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch call by ID
Fetches the details of an existing call by ID
Fetch user
Fetches the details of an existing user
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch contact
Fetches the details of an existing contact
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch extension
Fetches the details of the existing extension
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact - By ID
Fetches the details of an existing contact by ID
Fetch conversation
Fetches the details of a conversation by its ID
Fetch contact - By email
Fetches the details of an existing contact by email
What is Drift?
Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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