Integrate Schedule it with Freshdesk
Send information between Schedule it and Freshdesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Schedule it and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Resource created
Triggers when a new resource is created
Event or task updated
Triggers when the details of an existing event or task are updated
Event or task created
Triggers when a new event or task is added
Resource created or updated
Triggers when a resource is created or updated
Resource updated
Triggers when the details of an existing resource are updated
Event or task created or updated
Triggers when an event or task is created or updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create resource
Creates a new resource
Create task or event
Creates a new task or event
Create group
Creates a new group
Update resource
Updates the details of an existing resource
Update task or event
Updates the details of an existing task or event
Update group
Updates the details of an existing group
Fetch resource
Fetches the details of an existing resource using ID
Fetch task or event using name
Fetches the details of an existing task or event using their names
Fetch group by name
Fetches the details of an existing group using its name
Fetch resource by name
Fetches the details of an existing resource using its name
Fetch task or event
Fetches the details of an existing task or event using ID
Fetch group
Fetches the details of an existing group using ID
Create company
Creates a new company
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create group
Creates a new group
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
What is Schedule it?
Schedule it is a resource scheduling application that helps you reduce your costs and save time by quickly and easily scheduling all your resources in any location, on any device.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
