Integrate ServiceDesk Plus Cloud with Basecamp 2
Send information between ServiceDesk Plus Cloud and Basecamp 2 automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Basecamp 2
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Basecamp 2 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
New file
Triggers when a new file is added in the selected project
New message
Triggers when an new message is added in a project.
New activity
Triggers when there is an activity in the selected project
New topic
Triggers when a new topic is created
Updated person
Triggers when the details of an existing person are updated
New person
Triggers when a new person is added in the selected account
New calendar event in project
Triggers when a new event is created in the selected project
New global activity
Triggers when there is an activity in any project
New calendar
Triggers when a new calendar is created
New to-do item
Triggers when a new to-do item is added to the selected list
New project
Triggers when a new project is created
Updated to-do
Triggers when an existing to-do is updated
New calendar event in calendar
Triggers when a new event is created in the selected calendar
New comment
Triggers when a new comment is added
New project template
Triggers when a new project template is created
New text document
Triggers when a new text document is added to the selected project
New to-do list
Triggers when a new to-do list is created
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Create problem
Creates a new problem
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Create project
Creates a new project
Create project from template
Creates a new project from the selected template
Update to-do
Updates an existing to-do
Create calendar event in project
Creates a new calendar event in the selected project
Create document
Creates a new document
Create calendar event in calendar
Creates a new event in the selected calendar
Create to-do list
Creates a new to-do list
Create to-do
Creates a new to-do item in the selected list
Grant access to project
Grants access to the selected project for the specified email
Create message
Creates a new message
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Basecamp 2?
Basecamp 2 is project management software. You can add unlimited users, manage multiple projects, and track all project communication at one place.
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