Integrate ServiceDesk Plus Cloud with Excel

Send information between ServiceDesk Plus Cloud and Excel automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus Cloud and Excel

Connect ServiceDesk Plus Cloud and Excel with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus Cloud and Excel using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated

Triggers when the details of an existing request are updated

Change status updated

Triggers when the status of an existing change is updated

Task updated

Triggers when the details of an existing task are updated

Note created

Triggers when a new note is created

Requester created

Triggers when a new requester is created

Request created

Triggers when a new request is created

Request updated in template

Triggers when an existing request is updated in the selected template

Request created in template

Triggers when a new request is created in the selected template

Task created

Triggers when a new task is created

Change created

Triggers when a new change is created

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Asset created

Triggers when a new asset is created

Row added

Triggers when a new row is added to the bottom of the selected worksheet

Worksheet added

Triggers when a new worksheet is added to the selected workbook

Row added in Team Drive

Triggers when a new row is added to a spreadsheet in Team Drive

Row added in table

Triggers when a new row is added to the bottom of the selected table

Row added in site

Triggers when a new row is added to a spreadsheet in site

All Actions - Actions are the automated tasks

Create change

Creates a new change

Create requester

Creates a new requester

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates a request with a specific problem

Create request

Creates a new request

Create problem

Creates a new problem

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Update requester

Updates the details of an existing requester based on ID

Update request

Updates the details of an existing request

Find a request attribute

Fetches a request attribute by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch requester

Fetches the details of an existing requester by email address

Fetch solution topic

Fetches a solution topic by its name

Fetch problem

Fetches the details of an existing problem by ID

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Update row in site

Updates the details of an existing row in an excel sheet from your site

Update row in TeamDrive

Updates the details of an existing row in an excel sheet from your Team Drive

Add row in Team Drive

Adds a new row to the selected spreadsheet in your Team Drive

Add row to table

Adds a new row to the bottom of the selected table

Add row in site

Adds a new row to the selected spreadsheet in your site

Add row

Adds a new row to the bottom of the selected worksheet

Update row

Updates the details of an existing row

Find row

Finds a row based on column value

Find row in site

Finds a row from a spreadsheet in your site

Find row in Team Drive

Finds a row from a spreadsheet in your Team Drive

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Popular

What is Excel?

Excel is spreadsheet software that lets you create sheets from templates, collaborate on projects, and view trends with charts or graphs.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY