Integrate ServiceDesk Plus Cloud with MaintainX
Send information between ServiceDesk Plus Cloud and MaintainX automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and MaintainX using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Asset created
Triggers when a new asset is created
Purchase order created
Triggers when a new purchase order is created
Part created
Triggers when a new part is created
Purchase order updated
Triggers when the details of an existing Purchase order is updated
Part quantity updated
Triggers when the details of an existing part quantity is updated
Purchase order status updated
Triggers when the details of an existing purchase order status is updated
Work request status updated
Triggers when the details of an existing work request status is updated
Part updated
Triggers when the details of an existing part is updated
Vendor created
Triggers when a new vendor is created
Work order updated
Tiggers when the details of an existing work order is updated
Work order created
Triggers when a new work order is created
Location created
Triggers when a new location is created
Work order status updated
Triggers when the details of an existing work order status is updated
Work request created
Triggers when a new work request is created
New category added to work order
Triggers when a new category is added to a work order
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Create problem
Creates a new problem
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Create vendor
Creates a new vendor
Assign user to team
Creates a new user to team
Create vendor contact
Creates a new vendor contact
Create part
Creates a new part
Create location
Creates a new location
Create work request portal
Creates a new work request portal
Create work order
Creates a new work order
Create category
Creates a new category
Create user
Creates a new user
Create work request
Creates a new work request
Create asset
Creates a new asset
Create meter
Creates a new meter
Create team
Creates a new team
Update location
Updates the details of an existing location
Update user
Updates the details of an existing user
Fetch user by ID
Fetches the details of an existing user using ID
Fetch work request portal by ID
Fetches the details of an existing work request portal ID
Fetch meter by ID
Fetches the details of an existing meter using ID
Fetch work request by ID
Fetches the details of an existing work request using ID
Fetch vendor contact by ID
Fetches the details of an existing vendor contact using ID
Fetch asset by ID
Fetches the details of an existing asset using ID
Fetch vendor by ID
Fetches the details of an existing vendor using ID
Fetch user by email address
Fetches the details of an existing user using email address
Fetch team by ID
Fetches the details of an existing team using ID
Fetch work order by ID
Fetches the details of an existing work order using ID
Fetch part by ID
Fetches the details of an existing part using ID
Fetch location by ID
Fetches the details of an existing location using ID
Fetch category by ID
Fetches the details of an existing category using ID
Fetch location by name
Fetches the details of an existing location using name
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is MaintainX?
MaintainX is a maintenance and work execution software that enables businesses to track reactive and preventive maintenance, and control daily business operations.
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