Integrate ServiceDesk Plus Cloud with Zoho Writer
Send information between ServiceDesk Plus Cloud and Zoho Writer automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho Writer using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Document created in Zoho Docs
Triggers when a new document is created in Zoho Docs
Document created and moved to folder
Triggers when a new document is created and moved to the selected folder
Document edited
Triggers when an existing document is edited
Document created in WorkDrive
Triggers when a new document is created in the selected WorkDrive
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Create problem
Creates a new problem
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Merge and sign document
Creates a merged document with the selected template and signs it
Merge and email document
Creates a merged document with the selected template and sends it through email
Upload document
Uploads the selected document and optionally to the selected folder
Merge and store document
Creates a merged document with the selected template and stores it
Merge and store document - WorkDrive
Creates a merged document with selected template and stores it in WorkDrive
Create document
Creates a new document with the given text
Send document for signature
Sends the specified document for electronic signature
Merge document and invoke function
Creates a merge document with the selected template and invokes the function associated with it
Merge and email document - WorkDrive
Creates a merged documents with the selected template and sends it through email
Mark or unmark favorite
Marks or unmarks the specified document as favorite
Mark file as completed
Marks the specified document as completed
Mark or unmark final status
Marks or unmarks the status of the specified document as final
Lock or unlock document
Locks or unlocks the specified document
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Zoho Writer?
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