Integrate ServiceDesk Plus On-Premises with Microsoft Planner

Send information between ServiceDesk Plus On-Premises and Microsoft Planner automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and Microsoft Planner

Connect ServiceDesk Plus On-Premises and Microsoft Planner with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and Microsoft Planner using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated in template

Triggers when an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

New group plan task

Triggers when a new task is created in group plan

New task

Triggers when a new task is created

New bucket

Triggers when a new plan bucket is created

Task completed

Triggers when an existing task is completed

New plan

Triggers when a new plan is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create request

Creates a new request

Create change

Creates a new change

Update problem

Updates the details of an existing problem

Update request

Updates the details of an existing request

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Create bucket

Creates a new bucket in the plan

Fetch group

Fetches the details of an existing group by display name or group ID

Create task

Creates a new task in the specified plan bucket

Add user to group

Adds a user to an existing group

Fetch user

Fetches the details of an existing user

Fetch bucket

Fetches the details of an existing bucket

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is Microsoft Planner?

Microsoft Planner is a planning application that helps you create plans, manage tasks, analyse the performance of your team and more.

Microsoft Task Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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