Integrate ServiceDesk Plus On-Premises with Timely

Send information between ServiceDesk Plus On-Premises and Timely automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and Timely

Connect ServiceDesk Plus On-Premises and Timely with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and Timely using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated in template

Triggers when an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Event created in project

Triggers when a new event is created in the selected project

Client created

Triggers when a new client is created for the selected account

Account created

Triggers when a new account is created

User added

Triggers when a new user is added

Project created

Triggers when a new project is created

Event created for user

Triggers when a new event is created for the selected user

Team created

Triggers when a new team is created

Event created

Triggers when a new event is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Associate request with problem

Associates an existing request with the specified problem

Add solution

Adds a new solution

Create request

Creates a new request

Create change

Creates a new change

Update problem

Updates the details of an existing problem

Update request

Updates the details of an existing request

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Create event in project

Creates a new event in the selected project

Add user

Adds a new user

Create event for user

Creates a new event for the selected user

Create client

Creates a new client

Create project

Creates a new project

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is Timely?

Timely is an automatic time tracking and project management tool. You can track milestones, group activities together, and create detailed timesheets and reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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