Integrate ServiceDesk Plus On-Premises with Workstack
Send information between ServiceDesk Plus On-Premises and Workstack automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Workstack
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Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
New meeting
Triggers when a new meeting is created for the selected user
New todo
Triggers when a new todo is created in the selected project
New project
Triggers when a new project is created
New todo list
Triggers when a new todo list is created in the selected project
New task
Triggers when a new task is created for the selected user
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request
Creates a new request
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Create meeting
Creates a new meeting
Create todo list
Creates a new todo list in the selected project
Create todo
Creates a new todo in the selected project
Create task
Creates a new task in the selected todo
Create project
Creates a new project
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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