Integrate SolarWinds Service Desk with JetEngine
Send information between SolarWinds Service Desk and JetEngine automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and JetEngine using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
CPT post added or updated
Triggers when a new custom post type (CPT) is added or the details of an existing CPT is updated
CCT item added
Triggers when a new custom content type item is added
Form entry submitted
Triggers when a form entry is submitted
CCT item updated
Triggers when the details of an existing custom content type item is updated
CPT post status changed
Triggers when the status of an existing custom post type post is updated
CCT item added or updated
Triggers when a new custom content type (CCT) item is added or the details of an existing CCT item is updated
All Actions - Actions are the automated tasks
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Add CCT item
Adds a new item in selected content type
Update CCT item
Updates the details of an existing item in selected content type
Fetch CCT item
Fetches the details of an existing item in selected content type
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
What is JetEngine?
JetEngine is a content management WordPress plugin that helps users create custom fields for any post type on their WordPress site.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
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Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
