Integrate SolarWinds Service Desk with Sendicate
Send information between SolarWinds Service Desk and Sendicate automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and Sendicate using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New list
Triggers when a new list is created
New subscriber
Triggers when new subscriber is added to the selected list
All Actions - Actions are the automated tasks
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Add or update subscriber
Adds or updates a subscriber in the selected list
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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What is Sendicate?
Sendicate is an email marketing tool that lets you customize and schedule emails. You can segment subscribers, manage messages, and generate link reports.
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Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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