Integrate Spoke with Helpwise
Send information between Spoke and Helpwise automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Spoke and Helpwise using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when any detail of an existing request is updated
Request created
Triggers when a new request is created
Resource created
Triggers when a new resource is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create text resource
Creates a new text resource in the knowledge base
File request
Files a new request
Update request
Updates the details of an existing request
Fetch team by name
Fetches the details of an existing team by name
Fetch team by ID
Fetches the details of an existing team by ID
Fetch user by search term
Fetches the details of an existing user by the specified search term
Fetch user by ID
Fetches the details of an existing user by ID
Fetch request by ID
Fetches the details of an existing request by ID
Send email
Sends an email to the specified customer
Send SMS
Sends an SMS message to the specified customer
Send WhatsApp message
Sends a WhatsApp message to the specified customer
Create contact
Creates a new contact
What is Spoke?
Spoke is an intelligent ticketing system that uses AI to manage workplace requests and give your employees easy access to the information and services they need.
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What is Helpwise?
Helpwise is a shared inbox & shared email platform for growing teams. It lets you easily manage and reply to customer emails without sharing email logins, track the performance of your teams, and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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