Integrate Teamwork Desk with ExpoFP
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Supported triggers and actions
Integrate Teamwork Desk and ExpoFP using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer reply
Triggers when a customer sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
New ticket
Triggers when a new ticket is created
Booth added in an exhibitor
Triggers when a booth is added in an exhibitor
Booth removed from an exhibitor
Triggers when a booth is removed from an exhibitor
Exhibitor created or updated
Triggers when a new exhibitor is created or when the details of an existing exhibitor are updated
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Link task to ticket
Links a task to a ticket
Create ticket
Creates a new ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update ticket
Updates the details of an existing ticket
Assign ticket
Assigns the selected ticket to a user
Update customer
Updates the details of an existing customer
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Add exhibitor booth
Adds a specified booth in the selected exhibitor
Add exhibitor
Adds a new exhibitor
Remove exhibitor booth
Removes the specified booth in the selected exhibitor
Update exhibitor
Updates the details of an existing exhibitor
Fetch booth
Fetches the details of an existing booth using name
Fetch exhibitor
Fetches the details of an existing exhibitor using exhibitor ID
Fetch exhibitor ID
Fetches the ID of the exhibitor using external ID
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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What is ExpoFP?
ExpoFP is an online interactive floor plan design and management software solution for owners to sell booths and find exhibitors. It helps exhibitors and attendees check availability, reserve and modify booth bookings online, and more.
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