Integrate Trengo with Zoho Directory
Send information between Trengo and Zoho Directory automatically, without writing any code, using Zoho Flow.
Build your own integrations between Trengo and Zoho Directory
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Supported triggers and actions
Integrate Trengo and Zoho Directory using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Inbound message received
Triggers when a new inbound message is received
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
User deactivated
Triggers when an existing user is deactivated
User activated
Triggers when an inactive user is activated
User updated
Triggers when the details of an existing user are updated
User added to group
Triggers when a user is added to an existing group
User created
Triggers when a new user is created
User removed from group
Triggers when a user is removed from an existing group
All Actions - Actions are the automated tasks
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Create user
Creates a new user
Add user to group
Adds a user to an existing group
Activate user
Activates an inactive user
Update user
Updates the details of an existing user
Fetch user
Fetches the details of an existing user by ID
Deactivate user
Deactivates a user from your Zoho Directory organization
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Similar apps
What is Zoho Directory?
Zoho Directory is an identity and access management solution for businesses. It helps you provide seamless logins for your employees, free your IT Admins from repetitive tasks, and get a complete view of your workforce identity.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
