Integrate Trengo with Zoho Directory

Send information between Trengo and Zoho Directory automatically, without writing any code, using Zoho Flow.

Build your own integrations between Trengo and Zoho Directory

Connect Trengo and Zoho Directory with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Trengo and Zoho Directory using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket reopened

Triggers when an existing ticket is reopened

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

User deactivated

Triggers when an existing user is deactivated

User removed from group

Triggers when a user is removed from an existing group

User added to group

Triggers when a user is added to an existing group

User created

Triggers when a new user is created

User activated

Triggers when an inactive user is activated

User updated

Triggers when the details of an existing user are updated

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified email address

Create ticket

Creates a new ticket

Send ticket message

Sends a ticket message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch ticket

Fetches the details of an existing ticket by ID

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update contact custom field

Updates the details of an existing contact custom field

Add user to group

Adds a user to an existing group

Create user

Creates a new user

Activate user

Activates an inactive user

Update user

Updates the details of an existing user

Fetch user

Fetches the details of an existing user by ID

Deactivate user

Deactivates a user from your Zoho Directory organization

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

What is Zoho Directory?

Zoho Directory is an identity and access management solution for businesses. It helps you provide seamless logins for your employees, free your IT Admins from repetitive tasks, and get a complete view of your workforce identity.

IT Security Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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