Integrate Usedesk with Apptio Targetprocess
Send information between Usedesk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Apptio Targetprocess for new tickets generated in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Apptio Targetprocess for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Apptio Targetprocess.
Add new tasks to your Apptio Targetprocess for new tickets generated in Usedesk
Usedesk + Apptio Targetprocess
Build your own integrations between Usedesk and Apptio Targetprocess
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Supported triggers and actions
Integrate Usedesk and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New iteration
Triggers when a new iteration is added
New comment
Triggers when a new comment is added
New team iteration
Triggers when a new team iteration is added
New build
Triggers when a new build is created
New request
Triggers when a new request is created
New bug
Triggers when a new bug is created
New user story
Triggers when a new user story is created
New task
Triggers when a new task is created
New project
Triggers when a new project is created
New release
Triggers when a new release is created
New feature
Triggers when new feature is created
New time record
Triggers when a new time record is created
All Actions - Actions are the automated tasks
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch agent by ID
Fetch details of an agent using id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch ticket
Fetch details of a ticket using ticket id
Create feature
Creates a new feature
Add requester to request
Creates a new requester and adds them to an existing request
Create bug
Creates a new bug
Create request
Creates a new request
Add comment
Adds a new comment to an existing entity
Create build
Creates a new build
Create time record
Creates a new time record
Create user story
Creates a new user story
Create task
Creates a new task
What is Usedesk?
Usedesk customer support application
Similar apps
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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