Integrate Usedesk with Easy Redmine

Send information between Usedesk and Easy Redmine automatically, without writing any code, using Zoho Flow.

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Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Easy Redmine for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Easy Redmine.
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Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk

Usedesk + Easy Redmine

Build your own integrations between Usedesk and Easy Redmine

Connect Usedesk and Easy Redmine with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Usedesk and Easy Redmine using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

New project or subproject

Triggers when a new project or subproject is created

New contact

Triggers when a new contact is created

New time entry

Triggers when a new time entry is added in the selected project

New task

Triggers when a new task is created in the selected project

All Actions - Actions are the automated tasks

Send chat message

Sends a chat message to the client in chat

Create client

Create a new client

Add comment

Add a comment to a ticket

Create agent

Creates a new agent

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create ticket

Create a new ticket

Update agent

Updates an existing agent

Update client

Update details of a client

Update ticket

Update details of a ticket

Fetch agent by ID

Fetch details of an agent using id

Fetch client

Fetch details of a client using id

Fetch agent by email

Fetch details of an agent using email id

Fetch ticket

Fetch details of a ticket using ticket id

Create contact

Creates a new contact

Create project

Creates a new project

Create task

Creates a new task

Create project income

Creates a new income for a project

Create time entry

Creates a new time entry

Create project expense

Creates a new expense for a project

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Easy Redmine?

Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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