Integrate Usedesk with Neaktor

Send information between Usedesk and Neaktor automatically, without writing any code, using Zoho Flow.

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Create a task in Neaktor for new tickets created in Usedesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Neaktor for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task using the specified task model in Neaktor.
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Create a task in Neaktor for new tickets created in Usedesk

Usedesk + Neaktor

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Supported triggers and actions

Integrate Usedesk and Neaktor using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

Task deleted

Triggers when a task is deleted

Task created

Triggers when a new task is created

Task comment added

Triggers when a new task comment is added

Task status completed

Triggers when a task status is marked complete

Task status updated

Triggers when the details of an existing task is updated

Assignee changed

Triggers when the assignee is changed

All Actions - Actions are the automated tasks

Send chat message

Sends a chat message to the client in chat

Create client

Create a new client

Add comment

Add a comment to a ticket

Create agent

Creates a new agent

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create ticket

Create a new ticket

Update agent

Updates an existing agent

Update client

Update details of a client

Update ticket

Update details of a ticket

Fetch agent by ID

Fetch details of an agent using id

Fetch client

Fetch details of a client using id

Fetch agent by email

Fetch details of an agent using email id

Fetch ticket

Fetch details of a ticket using ticket id

Create task

Creates a new task using the specified task model

Create reminder

Creates a new reminder

Add project managers

Adds project managers to the specified project

Create event

Creates a new event

Create project

Creates a new project using the specified module

Update event

Updates the details of an event

Update task

Updates the details of an existing task using ID or IDx

Update project

Updates the details of an existing project

Fetch event or reminder

Fetches the details of an existing event or a reminder using ID

Fetch user

Fetches the details of an existing user using email address

Fetch task

Fetches the details of an existing project using ID or IDx

Fetch project

Fetches the details of an existing project using ID or key

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Neaktor?

Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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