Integrate Usedesk with Tick
Send information between Usedesk and Tick automatically, without writing any code, using Zoho Flow.
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Create a task in Tick for new tickets created in Usedesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Tick for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Tick.
Create a task in Tick for new tickets created in Usedesk
Usedesk + Tick
Build your own integrations between Usedesk and Tick
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Supported triggers and actions
Integrate Usedesk and Tick using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New time entry
Triggers when a new time entry is created
New client
Triggers when a new client is added
New task
Triggers when a new task is created
New project
Triggers when a new project is created
All Actions - Actions are the automated tasks
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch agent by ID
Fetch details of an agent using id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch ticket
Fetch details of a ticket using ticket id
Create time entry
Creates a new time entry
Create task
Creates a new task
Add client
Adds a new client
Add user
Adds a new user
Create project
Creates a new project
What is Usedesk?
Usedesk customer support application
Similar apps
What is Tick?
Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
