Integrate Zoho One with Zoho SalesIQ
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Supported triggers and actions
Integrate Zoho One and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User deactivated
Triggers when a user is deactivated
User added to group
Triggers when a user is added to an existing group
User updated
Triggers when the details of an existing user are updated
User removed from group
Triggers when a user is removed from an existing group
User created
Triggers when a new user is created
User activated
Triggers when an inactive user is activated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Conversation attender updated
Triggers when an operator picks up a chat
Conversation rated
Triggers when a conversation is rated
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation created
Triggers when a new conversation is created
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants deleted
Triggers when a participant is removed from a conversation
Operator added
Triggers when a new operator is added
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
All Actions - Actions are the automated tasks
Create user
Creates a new user
Add user to group
Adds a user to an existing group
Activate user
Activates an inactive user
Update user
Updates the details of an existing user
Fetch user
Fetches the details of an existing user by ID or email
Fetch added group info for user
Fetches information about groups the user has been added to
Deactivate user
Deactivates a user from your Zoho One organization
Send message to latest conversation
Sends a message to the latest conversation
Create article
Creates a new article
Associate operators to department
Associates operators to the selected department
Disable department
Disables the selected department
Update operator status
Updates the status of an existing operator
Enable department
Enables the selected department
What is Zoho One?
Zoho One is a comprehensive suite of 40+ enterprise-level, unified business applications designed to streamline and enhance various aspects of an organization's operations, from sales and marketing to finance and collaboration.
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What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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