Integrate actiTIME with ServiceDesk Plus Cloud

Send information between actiTIME and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between actiTIME and ServiceDesk Plus Cloud

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Supported triggers and actions

Integrate actiTIME and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Task created

Triggers when a new task is created

Project updated

Triggers when the details of an existing project is updated

Customer created

Triggers when a new customer is created

Project created

Triggers when a new project is created

Customer updated

Triggers when the details of an existing customer is updated

Task updated

Triggers when the details of an existing task is updated

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Note created

Triggers when a new note is created

Requester created

Triggers when a new requester is created

Request updated

Triggers when the details of an existing request are updated

Change status updated

Triggers when the status of an existing change is updated

Task updated

Triggers when the details of an existing task are updated

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Asset created

Triggers when a new asset is created

Change created

Triggers when a new change is created

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Request created in template

Triggers when a new request is created in the selected template

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Create project

Creates a new project

Create task

Creates a new task

Create customer

Creates a new customer

Modify time-track

Modifies the existing value of time-track with the specified value

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Update customer

Updates the details of an existing customer

Fetch task using name

Fetches the details of an existing task using name

Fetch project using ID

Fetches the details of an existing project using project ID

Fetch task using ID

Fetches the details of an existing task using task ID

Fetch customer using ID

Fetches the details of an existing customer using customer ID

Fetch customer using name

Fetch customer details using the name

Fetch project using name

Fetches the details of an existing project using name

Associate request with problem

Associates a request with a specific problem

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Create change

Creates a new change

Create requester

Creates a new requester

Create request

Creates a new request

Create problem

Creates a new problem

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Update requester

Updates the details of an existing requester based on ID

Fetch solution topic

Fetches a solution topic by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Find a request attribute

Fetches a request attribute by its name

Fetch requester

Fetches the details of an existing requester by email address

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch problem

Fetches the details of an existing problem by ID

Fetch request UDF attributes

Fetches a request UDF attribute by its name

What is actiTIME?

actiTIME is a time tracking application that lets users enter worked hours, time off, and sick leaves in a single interface. It also provides analysis and reports for any management or accounting needs.

Time Tracking

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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