Integrate Better Uptime with Help Scout
Send information between Better Uptime and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Better Uptime and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Monitor created
Triggers when a new monitor is created
Heartbeat group created
Triggers when a new heartbeat group is created
Heartbeat created
Triggers when a new heartbeat is created
Monitor group created
Triggers when a new monitor group is created
Incident created
Triggers when a new incident is created
Mailbox added
Triggers when a new mailbox is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
Customer added
Triggers when a new customer is added
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create incident
Creates a new incident
Create heartbeat
Creates a new heartbeat
Create heartbeat group
Creates a new heartbeat group
Create monitor group
Creates a new monitor group
Create monitor
Creates a new monitor
Update monitor group
Updates the details of an existing monitor group
Update heartbeat group
Updates the details of an existing heartbeat group
Update monitor
Updates the details of an existing monitor
Update heartbeat
Updates the details of an existing heartbeat
Fetch monitor
Fetches the details of an existing monitor using monitor ID
Fetch monitor group
Fetches the details of an existing monitor group using monitor group ID
Fetch heartbeat group
Fetches the details of an existing heartbeat group using heartbeat group ID
Fetch heartbeat
Fetches the details of an existing heartbeat using heartbeat ID
Fetch incident
Fetches the details of an existing incident using incident ID
Create conversation from customer
Creates a new conversation from a customer
Create customer
Creates a customer if it does not already exist
Create conversation to customer.
Creates a new conversation to a customer from a user
Find customer
Finds customer by email address
Find user
Finds user by email address
What is Better Uptime?
Better Uptime is an uptime monitoring and incident management tool. It lets you schedule on-call duties, receive alerts, collaborate on solving incidents, and more.
Similar apps
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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